Retailers and brands trust ShelfOptix with sensitive shelf imagery, store data, and operational signals every day. The Trust Center is your one-stop resource for how we secure that data, protect privacy, and keep the platform running.
Access SOC 2 reports, security questionnaires, sub-processor lists, and compliance documentation in our public Trust Center portal.
Go thereWe implement security by design — encryption in transit and at rest, role-based access control, and US-based cloud infrastructure that keeps your data and operations protected.
Go thereYour data, your trust. Our privacy-first architecture and automatic face blurring put data minimization and protection at the center of everything we capture.
Go there LiveStay up to date with the latest operational status and service updates for OptixHub, scan ingestion, and the ShelfOptix analytics platform.
Go thereShelfOptix is built on top of Driveline Retail's enterprise infrastructure and Brain Corp's autonomy platform — two organizations with decades of experience operating mission-critical retail and robotics systems at national scale.
Every layer of the platform — from the robots that capture imagery, to the analytics pipeline that processes it, to the OptixHub dashboard that surfaces insights — is designed with security, privacy, and resilience as first-class requirements, not afterthoughts.
If you have a security question, need a copy of our SOC 2 Type II report, or want to report a vulnerability, reach out at [email protected].
For security disclosures, compliance documentation, or vendor risk reviews, our team is ready to help.
[email protected]Thanks for reaching out. A member of the ShelfOptix™ team will be in touch with you right away.
